Go to Panel
Go to Panel
Go to Panel

Privacy Policy

Citymatrix values the security and confidentiality of your personal data. This Privacy Policy explains how we collect, store, and process data through our services provided via https://subscription.citymatrix.com.tr and https://panel.subscription.citymatrix.com.tr.

1. Data Controller

  • Company Name: Metin Karataş (operating under the Citymatrix brand)
  • Address: İncirli Mah. 118 Sk. Aydın Apt. No:10 İç Kapı No:14 Keçiören / Ankara / Turkey
  • Tax Office: Yıldırımbeyazıt
  • Tax Number: 5210108410
  • Email: info@citymatrix.com.tr

2. Collected Personal Data

  • Full Name
  • Company Name
  • Tax Office
  • Tax Number
  • Turkish ID Number (for individual customers)
  • Phone Number
  • Full Address

Note: We do not store your credit card details. Payments are securely processed through the Iyzico payment infrastructure.

3. Purpose of Data Collection

  • To issue invoices and fulfill legal obligations
  • To manage subscription processes and deliver services
  • To maintain customer communication
  • To process payments

4. Data Retention Period

Your personal data is retained for the period required by applicable laws. After this period, the data will be securely deleted.

5. Data Sharing

Your personal data may only be shared with:

  • Authorized public institutions when legally required
  • Certified public accountants for tax and accounting purposes
  • Iyzico for payment transactions

6. Cookies

We may use cookies for session management and to improve user experience on our website.

7. Rights Under Data Protection Law

Under the Turkish Personal Data Protection Law (KVKK), you have the right to access, correct, delete, restrict processing, and object to the processing of your personal data. You can send your requests to info@citymatrix.com.tr.